Technical Services

    

 

    
                                                      

Managed IT Services

Our managed IT services aim at making the best out of IT within your budgets. These services are offered at a per call rate on an hourly basis, on a customised Annual Support and Maintenance contract or as per an agreed upon Service Level Agreement.

Our approach is flexible giving one an option of either co-source services alongside your teams and partners or full outsource.    

With our highly qualified and certified team, we assure you excellent skill coverage and high quality services.                             

  

                                                      

      

    

 

    
                                                      

Workshop Services

We have an ultra-modern IT workshop with highly skilled personnel who troubleshoot, test, repair and or replace failed components of your devices regardless of the brand. Our services include but are not limited to the following:  

  • Motherboard and chip level repair
  • Computer peripheral repairs (keyboards, speakers, mouse & monitors)
  • Computer assembly
  • Computer memory and storage upgrade
  • Fiscal devices repairs and configuration (ESD’s, ETR’s and POS systems)
  • Printer repairs and maintenance

Customers can access these services by walking in to our office, requesting a technician to visit your home/office or ordering for pickup and delivery.                                 

 

                                                      

 

      

    

 

    
                                                      

IT Infrastructure Design & Deployment

We recognize the criticality for any organisation to have its IT infrastructure, systems and services always up and running throughout for business continuity.  With this in mind we crucially asses, recommend, source and deploy solutions whether on –premise, on cloud or on a hybrid scenario through our team of qualified and experienced professionals to ensure optimal performance of IT systems across multivendor platforms. Our services include but not limited to:

  • PC/Laptop setup
  • Networking
  1. Structured cablingStructured cabling
  2. Routing
  3. Switching
  4. Firewall Stup
  • Printer Setup
  • Server and server room setup
  1. Operating system setup ( Microsoft Windows server 2008/2012/2016, Suse Linux, Red hat Linux)
  2. Active directory, DNS, DHCP
  3. Server virtualization (VMware, Microsoft Hyper-V)
  • Security and Disaster recovery solutions
  • Identity and Access management solutions                               
                                                                                                              

      

    

 

    
                                    

Fiscal Device Support and Repair 

With 11years experience in this space, our highly qualified and experienced technicians offer the best technical expertise in the country.  

We pride ourselves with industry leading  integration solutions of fiscal devices (ESD’s and ETR’s) with various multi-vendor billing systems.

Service delivery model includes both scheduled visits and walk-ins.

                                 

                                                                    

      

    

 

    
                                           

Cloud Solutions

Cloud platforms provide a solution for enterprises to minimize their operating costs of IT infrastructure and space for them to focus on their core business. 

Our cloud solutions such as Microsoft Office365 and Microsoft Azure allow for global integration and sharing of company resources at the best industry rates.

We also help you migrate to private, public and hybrid cloud in the most convenient, efficient and professional way.                                                                                                                                                                  

                                                      

      

    

 

    
                                                      

Security

Access to information has never been so easy, open and diverse. Easy access opens the door to a wide range of security threats. Your job is to detect and respond to all potential threats quickly and decisively. Access to information has never been so easy, open and diverse. Easy access opens the door to a wide range of security threats. Your job is to detect and respond to all potential threats quickly and decisively. 

Identity-Powered Security Solutions work by integrating identity information with security monitoring, giving you the security intelligence you need, when you need it, to detect and respond to abnormal activity that signals a data breach or compliance gap


Our Security Management solutions provide visibility and control of user activities, security events, and critical systems across your organization to help you quickly address evolving threats..